WHEN YOU FIRST ARRIVE

• Get key lanyard from the “Bar” shelf in the back office.
• Pick up 2nd key lanyard hanging on the left wall. These keys are the ones that open the coolers and cupboards upstairs in the bar.
• If the upstairs alarm is armed, the disarm code is: 2271

DISHWASHER

Turn the “Power” button on before you call last call.  It takes about 30 mins. to reach the desired 180°.  No soap is to be added, as it has an automatic feed feature.  Make sure glassware is clean before putting it in the santizer ( wash by hand any lipstick or foam from beer) Once ready to wash, push the “Start” button and let it do its magic. It runs in only a few minutes. Place the rack on the metal countertop beside the sink. Once the glasses are cool, restock the shelves  At the end of your shift, turn the power off.  Rusty has raised concerns about this – make sure you turn it off… It’s like leaving your oven on high all night.  An obvious fire hazard!  

ICE

Ice cubes are in the freezer on the main floor.  Take upstairs what you need for a shift.  Please note, the fridge in the bar area of the upstairs hall has a fridge/freezer — check for or store unused ice there.  If you have taken a bag of ice from downstairs, enter it as a sale item on Square.

• In the summer, unlock the sliding door to the deck (for ventilation).
• In the winter, turn on the fireplace.
• The switch for the electric fireplace is on the top right panel plate. Options are ON, Heat, Light, Fan, Timer.
• Turn on the “OPEN’ sign in the window if desired.
• Open up the blinds.

SETTING UP THE BAR

• Put the Ipad with Square app on the counter. Sign into the ipad with 001931. Open the Square app if it is not already open and sign in with your individual email login and password. 
• • The Logbook is required by the Liquor Control Commission. BCLC is only interested in any incidents that occurred during your shift. Please indicate in this Logbook if you’ve had to cut someone off or had to call a cab, etc., as well as indicate there were “No incidents” if that was the case.
  • However, it is also a great little bar volunteer communication book to read through, if you have time.
• Unlock all cupboards & coolers and turn the lights on the cooler. The light switch is on the right top side of the big cooler.

DURING EACH SHIFT

• Review the stock and if you’re getting low on something, go down to the liquor closet and restock. This helps the next shift by having stock already cold or having to restock.
• Collect used glasses and set them in the kitchen for washing at the end of your shift.
• Offer snacks to patrons. There are individual snack bags stored in the lower cupboard under the sink. Read the crowd when offering (do you have enough for everyone? Have you already offered freebies? Perhaps more should be purchased, etc.).  If you notice we’re running low, mention it in the Log/Communication Book.
• Restock the glass mugs in the coolers shelf. Patrons seem to love the ‘cold glass’ option.
• Wash glasses, in prep for the end of the shift

END OF SHIFT AND CLOSING THE BAR

Pretty much everything is done in reverse.

• Turn off the “OPEN” sign in the window.
• Turn off the fireplace.
• Close the blinds.
• Check all sliding doors and be sure they are locked. Also check the hall doors (just to be sure).
• Turn off the dishwasher & return the clean glasses to the shelves.
• Bag up garbage for disposal if it is full and put in the shop downstairs. Rusty will look after it in the morning.
• Wipe the tables, chairs, and countertops.
• Lock up the cupboards and cooler and turn off the cooler lights.
• Guestimate how many patrons there were throughout the shift and indicate that in the Logbook.
• Return the ipad to the lower shelf
• Collect any tips you may have received 
• Carry the two key lanyards, any garbage bags, and empties downstairs. Return all keys to where they were at beginning of your shift.

BONUS:  All tips are yours to divide with your fellow bar volunteers.

SETTING THE ALARM

• Push the “Away” button and hold for 5 seconds, then release. It will begin the countdown (beeps) for a minute before being armed.
• If you are unable to activate the security system, a door or window is open
• FYI – The “Disarm” code is 2271.
• Rusty has voiced concern here as well… Please ensure you arm the alarm system, don’t leave the upstairs unarmed at night!

EMERGENCY NUMBERS

(250) 667-1991 Rusty

(250) 713- 0123 Carole Ann

(  

(250) 585-8380  Nic F.

MISCELLANEOUS

 ring in tokens as a discount of the price, but– if they ask for premium liquor/wine they pay the difference.

Use boxes for glasses of wine, not a bottle.  They need to buy the whole bottle.

Hours of Operation: Open lounge at 5:30 pm and close at 8:30 pm (use your discretion).